WiFi calls not working on your Android? 5 fixes you can try

India's telecom operators started rolling out WiFi or VoWiFi calling feature just over a year ago and people are actively taking advantage of it. For those who suffer from network connectivity issues, this is a wonderful feature as long as you have a Wi-Fi connection. With, Wi-Fi calling, all calls are made through a Wi-Fi network instead of the network. of your phone. Unfortunately, Wi-Fi calling doesn't work for many users because some devices or networks don't support them. But if you are the one with a supported device as well as a network, and WiFi calling still not working on an Android phone, here are some fixes for you.

Problem with WiFi calls not working

To understand the problem, let's first get to the basics of the feature, like how it works, how to enable it, or how to check if it's supported on your device.

How do WiFi calls work?

Wi-Fi or VoWiFi calls use a Wi-Fi network to make phone calls, which are usually made through an operator network. The function uses the signals of the WiFi network to transfer a call via data and is useful when the mobile network is poor.

The feature is available for Android as well as for iOS. Voice calls over Wi-Fi are less likely to be dropped because WiFi is generally a stable network.

Also, read | Launching Jio Wi-Fi calls: how to activate it and list of supported devices

Check if your phone / network supports Wi-Fi calling

If your network operator does not offer the Wi-Fi calling feature in your area or if your device is not supported by this feature, it obviously will not work for you. To check your smartphone, look for Wi-Fi or VoWiFi calling in the Settings app, and if it's not there, your phone probably doesn't support it.

Vodafone (Vi) recently launched WiFi calling feature in Delhi

For network operators, you can contact their customer service to find out if Wi-Fi calling is available on their network in your area or not. As of now, all major network operators in India offer this feature, but in some regions.

Suggested | Airtel WiFi calling available now: check if your phone supports

Activate WiFi calls

So if you now know that your phone and carrier supports the feature, you'll want to know how to activate it. The next step is to make sure the Wi-Fi calling feature is turned on, as most devices don't come with the feature turned on by default.

To enable Wi-Fi calling on your phone, follow these steps, but they may vary by model.

  1. To go to the Settings on your android phone
  2. Now head to Network and Internet then select Mobile network.
  3. You will find the Wi-Fi calling option here, tap its toggle to activate the feature.

You can also search Wi-Fi calling in the search bar above. You will now see Wi-Fi next to the network icon in the bar when making calls.

Fixes for WiFi calls not working

1. Restart your WiFi router and your phone

This is usually the most suggested technical tip for most of your problems. You can start with a simple reboot and it might do the job on its own. First, restart your smartphone, then the router if the problem persists. Most of the problems can be solved by this.

2. Use airplane mode

Sometimes, even when Wi-Fi calling is on, the phones still use the mobile network to make calls. So if your mobile network is strong, it may stop Wi-Fi calling.

Turn on airplane mode to save battery

To use the feature anyway, you need to try switching to airplane mode on your phone and it will disable all connections including your carrier's network. After that turn on Wi-Fi in quick settings, connect to it while staying in airplane mode.

It might solve the problem for you. Also, don't forget to turn off airplane mode after making the call.

3. Remove and reinsert the SIM card

You can also try removing and reinserting your SIM card into the phone while turning it off. Take a clean microfiber cloth and clean the SIM card, put it back in your device and turn it on. After that, your carrier can send some configuration settings, which you can do the job for you.

4. Reset network settings

If you are still having the problem of Wi-Fi calling on your phone, try resetting the network settings. This does not erase your phone data, however, you will have to re-enter passwords for your saved Wi-Fi networks and other similar things.

Here's how to do it on your phone (this may vary from device to device; search for 'Reset network settings' in settings if you can't find it):

  1. Open the Settings and press System.
  2. Extend the Advanced then select Reset options.
  3. Press Reset Wi-Fi, Mobile and Bluetooth.
  4. Confirm it by clicking on reset settings on the next page.
  5. Enter your PIN code and that's it.

After that, reconnect to your Wi-Fi and see if the call works.

5. Try another Wi-Fi network

There may be a problem with the WiFi service provider or with your router, maybe? To check this, you can try to connect to another Wi-Fi network and see if the feature works. If so, the problem could be with your WiFi, possibly with your router. You can check your router settings and search for an option for Wi-Fi calling or talk to your service provider.

Also, read | 5 Methods To Fix WiFi Not Working On Your Android Phone

Here are some fixes for WiFi calling not working on Android phone issue. We hope you maybe found a working solution among these, otherwise you can always ask us in the comments. For more tips and tricks, stay tuned!

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